1. Introduction
Welcome to Sealuxe Living (“we”, “us”, “our”). We respect your privacy and are committed to protecting your personal data in accordance with:
• EU General Data Protection Regulation (GDPR) (EU) 2016/679,
• Greek national data protection law (Law 4624/2019),
• Applicable Greek privacy legislation.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you:
• Visit our website (https://sealuxeliving.gr/),
• Make a reservation or enquiry,
• Use our services as a guest.
By using our website or services, you agree to the terms of this Privacy Policy.
2. Data Controller
Sealuxe Living
Address: Makedonias 29, Nea Iraklitsa 640 07, Greece
Email: info@sealuxeliving.gr
Phone: +30 25940 29115
You may contact us at any time for privacy-related requests or questions.
3. Personal Data We Collect
We collect personal data that is necessary to provide hotel services and improve your experience. This may include:
• Contact and identity information: name, email, phone, address.
• Booking details: reservation dates, room type, payment info (processed securely).
• Website usage data: IP address, cookies, device/browser information.
• Special preferences: dietary needs, room preferences (if voluntarily provided).
• Communication data: messages you send through forms or email.
4. How We Use Your Personal Data
Your personal data is used for:
• Booking and reservation management.
• Processing payments and confirmations.
• Providing customer service and support.
• Sending important information (e.g., booking updates).
• Improving our website, services, and guest experience.
• Marketing communications (only with your consent).
5. Legal Basis for Processing
We process your data based on:
• Contractual necessity (to fulfill bookings and services).
• Legitimate interest (improving our services).
• Consent (for optional marketing communications).
• Legal obligations (compliance with tax, safety, or regulatory rules).
6. Cookies and Tracking
We use cookies and similar technologies to collect website usage data. Cookies help us:
• Remember your preferences,
• Improve site performance,
• Analyze traffic.
You may manage cookie preferences via your browser settings. For certain cookies, we request explicit consent.
7. Data Sharing
We may share personal data with:
• Third-party service providers (e.g., reservation systems, payment processors),
• Legal authorities, if required by law.
We do not sell personal data to third parties.
8. Data Security
We take appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.
9. Your Rights
Under GDPR and Greek law, you have the right to:
• Access your personal data,
• Correct or update your data,
• Request deletion (“right to be forgotten”),
• Restrict processing,
• Object to processing,
• Withdraw consent where applicable.
To exercise your rights, contact us at info@sealuxeliving.gr.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes take effect when posted on this page.